Terms of Service
Welcome to Salon Ambi Natural Hair Studio. By booking an appointment and utilizing our services, you agree to the following terms and conditions:
1. Appointments and Deposits
- To secure your appointment, a non-refundable deposit is required at the time of booking. This deposit is strictly non-refundable under any circumstances.
- Appointments can be rescheduled up to 48 hours in advance. To reschedule, please contact us via email at [contact@salonambi.com](mailto:contact@salonambi.com) or text at 713-259-9877. Modifications to the type of service booked must be arranged through direct communication and are subject to schedule availability.
2. Payment
- The remaining balance for services is due upon completion of the service. Payments can be made through our POS system, which accepts all major credit cards. Cash is also accepted; however, change will not be provided.
3. Service for Children
- We provide services for children aged 10 and up. Parents are welcome to stay with their child during the service but must return promptly upon completion. If a parent is more than 15 minutes late to pick up their child, the client will not be able to reschedule future appointments. We will notify parents of the expected completion time.
4. Use of Images and Videos
- As part of our service, we take before and after photos/videos of our work for promotional purposes on social media and our website. Clients can opt out of this by notifying us before the service begins.
5. Cancellation and No-Show Policy
- Cancellations made less than 48 hours in advance will incur a 50% late cancellation fee. No-shows will result in the forfeiture of the deposit. For cancellations and no-shows, a new deposit will be required to book future appointments.
6. Changes to Services
- While clients can request modifications to their booked services, such changes are subject to availability and must be arranged via direct communication.
7. Salon Etiquette
- We strive to maintain a peaceful and professional environment. Please arrive on time for your appointment. If you are more than 15 minutes late, we may need to reschedule your appointment and a rescheduling fee may apply.
8. Liability
- Salon Ambi Natural Hair Studio is not liable for any damage or loss incurred as a result of services provided. By booking an appointment, clients agree to these terms and acknowledge that they understand the risks associated with hair treatments.
9. Privacy Policy
- Please refer to our Privacy Policy HERE for information on how we collect, use, and protect your personal information.
10. Contact Information
- For any questions or concerns, please contact us at contact@salonambi.com or call 713-259-9877.
Acknowledgment
By booking an appointment at Salon Ambi Natural Hair Studio, you acknowledge that you have read, understood, and agree to these terms and conditions.